Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

  • Items returned will be inspected on receipt. 
  • An email will be sent to notify, that we have received your returned item. 
  • The approval or rejection of refund shall also be intimated in the email.
  • Refund will be processed on approval and a credit will automatically be applied to your original method of payment, within 7 days of receipt of the returned item.

Exchanges

  • Only items found to be defective during manufacturing or damaged during transportation will be replaced. 
  • In case you need an exchange an item for a different size, a replacement with the same design and same color will be provided.
  • If you need to exchange it for the same item, send us an email at  samapparels@gmail.com and send your item to: #21, 16th D Main Rd,   Geleyara Balaga Layout, JC Nagar,  Kurubarahalli, Basaweshwara Nagar, Bengaluru, Karnataka 560086.

Shipping returns

  • To return your product, please mail your product to: 

                       #21, 16th D Main Rd,   Geleyara Balaga Layout, JC Nagar,  Kurubarahalli, Basaweshwara Nagar, Bengaluru, Karnataka 560086

  • The customer will ship the item to the above address at their own cost.
  • The shipping cost shall be refunded if the return is approved.
  • Loss or damage of item during return shipping shall be the responsibility of the customer.
  • Please consider using a trackable shipping service or purchasing shipping insurance. 

Contact us at samapparels@gmail.com for questions related to refunds and returns.       

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