Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
- Items returned will be inspected on receipt.
- An email will be sent to notify, that we have received your returned item.
- The approval or rejection of refund shall also be intimated in the email.
- Refund will be processed on approval and a credit will automatically be applied to your original method of payment, within 7 days of receipt of the returned item.
Exchanges
- Only items found to be defective during manufacturing or damaged during transportation will be replaced.
- In case you need an exchange an item for a different size, a replacement with the same design and same color will be provided.
- If you need to exchange it for the same item, send us an email at samapparels@gmail.com and send your item to: #21, 16th D Main Rd, Geleyara Balaga Layout, JC Nagar, Kurubarahalli, Basaweshwara Nagar, Bengaluru, Karnataka 560086.
Shipping returns
- To return your product, please mail your product to:
#21, 16th D Main Rd, Geleyara Balaga Layout, JC Nagar, Kurubarahalli, Basaweshwara Nagar, Bengaluru, Karnataka 560086
- The customer will ship the item to the above address at their own cost.
- The shipping cost shall be refunded if the return is approved.
- Loss or damage of item during return shipping shall be the responsibility of the customer.
- Please consider using a trackable shipping service or purchasing shipping insurance.
Contact us at samapparels@gmail.com for questions related to refunds and returns.